Terms of Sale

1. Parties
This Distance Sales Agreement (“Agreement”) is entered into electronically between Çakıroğlu Bıçak Mağazacılık San. Tic. Ltd. Şti. registered in Türkiye, Denizli hereinafter referred to as the “Seller”, and the individual or legal entity making a purchase on www.cakirogluknives.com hereinafter referred to as the “Buyer”.

2. Subject and Scope
This Agreement governs the rights and obligations of the Parties with respect to the sale and delivery of products ordered by the Buyer via the Seller’s online store.

3. Orders and Acceptance

• All product descriptions, images, and prices displayed on the Seller’s website are subject to availability and may be updated without prior notice.

• An order placed by the Buyer constitutes an offer to purchase. The Seller reserves the right to accept or decline the order.

• A confirmation email issued by the Seller shall constitute acceptance of the order and formation of the contract.

4. Prices and Payment

• All prices are listed in [currency] and include applicable VAT or sales taxes unless otherwise stated.

• Payments must be made using the methods available on the website (e.g., credit card, debit card, PayPal, or other secure providers).

• The order shall be processed only upon successful completion of payment.

5. Delivery and Shipping

• The Seller undertakes to dispatch the products within 2–4 business days of receiving the order.

• Estimated delivery times: 5–10 business days for Europe and 7–14 business days for the United States. Delivery times are approximate and may vary depending on customs or local courier delays.

• The Seller covers all shipping costs.

• Customs duties, import taxes, and additional fees imposed by the destination country shall be borne by the Buyer.

6. Right of Withdrawal and Returns

• In accordance with applicable consumer protection regulations, the Buyer has the right to withdraw from the purchase without cause within 14 calendar days from the date of delivery.

• To exercise this right, the Buyer must notify the Seller in writing (via email) within the withdrawal period.

• Products must be returned in their original packaging, unused, and in resellable condition.

• Custom-made, engraved, or personalized items are excluded from the right of withdrawal.

• The Seller shall cover all return shipping costs.

7. Refunds

• Upon receipt and inspection of the returned product, the Seller shall refund the purchase price to the Buyer’s original payment method within 7–14 business days.

• The Seller is not responsible for delays attributable to third-party payment processors or the Buyer’s bank.

8. Warranties

• The Seller guarantees that products conform to their description on the website and are free from material defects.

• The Seller disclaims all other warranties, express or implied, to the maximum extent permitted by law.

9. Limitation of Liability

• To the fullest extent permitted by law, the Seller shall not be liable for any indirect, incidental, or consequential damages arising from the use of the products or the website.

• The Seller’s liability for any claim shall not exceed the total amount paid by the Buyer for the relevant order.

10. Governing Law and Jurisdiction

• This Agreement shall be governed by and construed in accordance with the laws of Türkiye.

• Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the competent courts of Denizli, Türkiye.

11. Contact Information
For inquiries regarding this Agreement, product returns, or complaints, please contact:
📧 info@cakirogluknives.com
📍 Saraylar Mahallesi 2.Ticari Yol 465 Sokak Demirciler Caddesi No:4
P.K. : 20060    TURKEY/ DENİZLİ

Çakıroğlu Bıçak Mağazacılık San. Tic. Ltd.