Shipping Policy

• Processing Time: All orders are processed and shipped within 2–4 business days.

• Shipping Method: We work with trusted international couriers (such as DHL, UPS, FedEx, or similar) to ensure fast and secure delivery.

• Delivery Time: Estimated delivery time is 5–10 business days for Europe and 7–14 business days for the United States. Delivery times may vary depending on the destination and customs procedures.

• Shipping Cost: Free worldwide shipping – all shipping costs are covered by us.

• Order Tracking: Once your order has been dispatched, you will receive a tracking number via email.

• Customs & Duties: Please note that customs duties, taxes, or other import fees (if applicable) are the responsibility of the recipient.

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Return & Refund Policy

• Return Period: You may request a return within 14 days from the date of delivery.

• Condition of Returned Items: Items must be unused, in their original packaging, and in a resellable condition.

• Non-Returnable Items: Personalized or custom-made items (including engraved or modified products) cannot be returned.

• Return Shipping Costs: We cover all return shipping costs.

• Return Process: To initiate a return, please contact us at support@[yourdomain].com. After your request is approved, we will provide you with return instructions.

• Refunds: Once the returned item is received and inspected, a refund will be issued to your original payment method within 7–14 business days.